During
the course of this unit, I have gained an understanding of leadership
styles, management roles, hierarchy, communication theories and
styles, team dynamics and workplace ethics.
It
was therapeutic for me personally to use critical thinking and
reflect upon my employment history. I had forgotten many things,
i.e., friendships I had formed, good and bad situations I had found
myself in, but it helped me understand what is expected of a leader
and their team.
I
was able to compare my experiences with those of my student peers and
it made me realise we all have bad days, bad managers and
uncomfortable communication incidents but getting through them helps
us grow and develop our own communication skills.
I
found the topic of cultural communication very interesting and
enjoyed reading stories from my peers about misunderstandings.
Some
of my Independent Learning Tasks include replies from student peers.
If I felt the replies were relevant to the conversation I left them
in so the discussions are evident.
I'd
like to say thank you to the teachers and markers for your expertise,
support and guidance during this unit. I am confident my business
communication skills have improved over the past three months.
Michelle
Jenkins
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